The incident log also said that the majority of Microsoft services that were affected by the outage recovered automatically once the company rolled back the change which also helped restore the network connectivity. Designated with a tracking ID of VSG1-B90, the page said that the downtime may have something to do with a recent change made to the Microsoft Wide Area Network (WAN). Its full name is Microsoft 365 Copilot, signalling it is intended. However, the Azure status history page which lists root cause analysis (RCAs) for all service issues encountered by users provided a glimpse of the probable cause behind the downtime. Copilot is how AI will be integrated into Microsoft Office later this year, potentially cutting down on work substantially. This particular Microsoft Twitter account didn’t provide many details though in regard to the cause of the massive outage that affected tons of users throughout the world although some may barely feel it at all. Further, updates on the Exchange investigation will be available in your admin center under the SI# EX502694. Further, updates on the Exchange investigation will be available in your admin center under the SI EX502694. We're investigating some potential impact to the Exchange Online Service. We're investigating some potential impact to the Exchange Online Service. Microsoft 365 Status MSFT365Status Jan 25 We've confirmed that the impacted services have recovered and remain stable. Today, the company also announced an entirely new experience: Business Chat. We've confirmed that the impacted services have recovered and remain stable. 22 hours ago &0183 &32 Copilot will work alongside Microsoft 365 customers in two ways: First, it is embedded in the Microsoft 365 apps people use every day Word, Excel, PowerPoint, Outlook, Teams and more. The services that were affected by the downtime apparently have recovered, according to a follow-up tweet from Microsoft at 10:31 PM Malaysian time: Its most recent reports say that the company has identified a potential networking issue and that it has been isolated. Fortunately, Microsoft support has acknowledged the issues with these services and confirmed that they are currently investigating them. Moreover, MS Azure and OneDrive users are also facing problems. Microsoft’s investigation into the issue is still ongoing. 01:18 pm (IST): Multiple Microsoft services including Teams, Outlook ( 1, 2) and MS Office 365 are currently down or not working for many users. More info can be found in the admin center under MO502273. We're investigating issues impacting multiple Microsoft 365 services. The problem was later determined to be due to a broken connection to an internal storage device, brought about by a then-recent deployment. Back in July 2022, Teams was out for the count for folks who tried to access the service. This isn’t the first time that Microsoft and its services have experienced an outage. Thousands of users began reporting issues connecting to the online services earlier today, with users around Europe and Asia unable to access or experiencing timeouts when they tried to utilize these services.Īside from Teams and Outlook, other Microsoft 365 services that have been reportedly affected by the downtime include: Microsoft 365 services including Teams and Outlook are experiencing a global blackout at this very moment.
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